How can I become a member? ?
Note that registering for a membership is free of charge. First, download our app. Create your
account with an email address that is the same as the address that you use for the chosen payment
method. This step is important! Fill in your profile with as much information as possible to receive
the surveys fit for you. Additionally, you will be receiving surveys more often if your profile has
more information.
What if I forget my password?
ou can easily reset your password by following the next steps: • Go to the login page • Click “Forgot
my password” underneath the login area • Now, type in the email address you used for registering with
the survey portal • We will immediately send you an email containing a link for resetting your
password • Check your inbox • Click the link in the email • Set a new password
Why am I not receiving any survey invitations?
The number of invitations you receive depends on the country that you live in. Participants in
certain countries receive more invitations than panelists in some other locations. Also, participants
are selected according to age, gender, habits, level of education, etc. All these requirements are set
by marketing agencies that send surveys. One thing that we do suggest is that you fill in your profile
with as much information as possible. By doing that, you will receive the surveys that fit you best.
Likewise, you will be receiving them more often if your profile contains more information.
SWhy am I not qualified for a survey ?
For some surveys, a target group is set in advance based on certain characteristics that are not
included in your profile with us. This is why it can occur that you are not part of a survey’s target
group,
How can I withdraw my money?
Surveys need to be completed in order to get a reward. The payout threshold depends on the selected
payment method. When you reach the payment threshold, you can transfer the money using the payment
method you choose. Note that the payment method must be linked to the same email address you’re using
for completing surveys. You can check the payment methods available for your country on your profile
under the” Rewards” section.